WOGAA

WOGAA (Whole-of-Government Application Analytics) is the Singapore Government’s one-stop analytic tool to monitor the performance of their services.

Any projects on the internet that are linked to the Singapore Government will be required to include the WOGAA script in their application.

Intranet projects do not require the use of WOGAA

Some things that are analysed by WOGAA:

  1. Average visit duration
  2. Average page views per visit
  3. Website uptime (%)
  4. Average site load times
  5. Top visited pages
  6. Manual feedback to track user ratings and satisfaction

How It Works

WOGAA provides a link to a .js file containing their tracking script. By adding the script to the <head> section of our application, WOGAA will be able to start collecting data.

In order to track transactions, we will need to include event triggers where appropriate so that WOGAA can track them.

Pre-implementation

Before we can start working on the implementation for WOGAA, the POC from the project’s agency will have to do the following:

Implementation

Test Environment

Production Environment

Verification