Auto Reply Email Setup

Purpose

Auto-reply messages are essential for ensuring that your colleagues and external parties such as clients are informed about your absence and aware of when they can expect a response. These messages help maintain professional communication and manage expectations during your time away from work.

When to Use Auto-Reply

Auto-reply messages should be used when you are away from work for an extended period. This could be due to vacations, illness, business travel, or any other planned/unplanned leave.

Appropriate Timing

Set up your auto-reply message in advance, just before you leave or as soon as you become aware of your absence. This ensures that the message is active for the entire duration of your time away.

Suggested Template for Auto Reply Email

Thank you for your message.

I am out of the office from [date] to [date] and will >have limited email access while I am away.

If you need immediate assistance regarding [project’s name / job function], please contact [name], at [email] or [phone]. Otherwise, I will respond to your email when I return.

Thank you.

Please Google for the steps of how to set up your email signature

If you face any issues in setting up Auto Reply Email, please submit a ticket via the YouTrack TSP Helpdesk .