3rd Party Software Request

Purpose#

This SOP guides how we request and get third-party software. It helps make the process smooth, clear, and compliant with our rules. By showing clear steps and who does what, it helps us evaluate, approve, and use new software efficiently.

Submission of Ticket:#

1. The Team Lead is responsible for initiating the request for third-party software.
2. The Team Lead must submit a new ticket specifying the details of the software request via the YouTrack TSP Helpdesk .
3. The ticket should include essential information such as the name of the software, purpose, potential benefits, and any specific requirements or preferences if required.
4. Additionally, the urgency of the request and any relevant deadlines should be clearly stated in the ticket.
5. If the software is already approved by Khasali/Prabhu, please include a screenshot of the chat/email.